M

MEGA

Seed

Account Manager

· Not specified

Annual base salary: Salary not listed
Equity: Not disclosed
Commitment: Not specified
Company stage: Seed

About the role

Be the human behind the agents. Keep customers growing, expanding, and renewing by making sure Mega delivers results they can feel.

What you'll do

Own a book of SMB customers from onboarding through renewal
Turn results into expansion and advocacy
Be the voice of the customer to product and engineering
Spot churn risk early and act on it

What we're looking for

2+ years in account management or customer success
A knack for building trust with busy business owners
Comfort with data and tying your work to retention and growth
Empathy, hustle, and great communication

Source: a16z portfolio. Confirm availability with the employer.

Apply through the original posting.